Shipping & Returns

Shipping Policies

Orders will ship in 2 to 3 business days unless otherwise specified in the item description. If you need expedited shipping, please contact us at info@bluecatcafe.com

Refunds & Exchanges

If you are not completely satisfied with your order, please contact us so we can take care of you. If you would like to return an item, please contact us within 7 days of receipt. Items must be returned in their original, unused condition. Once we receive the item, we will refund the full purchase price of the item*, however shipping fees will not be refunded.

*Some items may have a restocking fee, please see item description for more details.

Quality Guarantee

All of our products are guaranteed to withstand normal wear and tear. As with any cat toy or product, please keep a watchful eye on the condition and if it becomes worn from use in a way that might be hazardous to your cat, please discontinue use immediately.